Overview

Version V1 expands analytical capabilities by introducing advanced destination-level insights, SIP error breakdown visibility, and improved connected vs non-connected trend comparison.

This release strengthens troubleshooting, carrier analysis, and destination performance monitoring.

 

Weekday Filter Added

What was implemented:

• Added a new Weekday filter at the dashboard level.
• Users can now filter data by specific days of the week.
• The filter dynamically updates:
  • KPI summary cards
  • Traffic trends
  • Short Call Duration analysis
  • DID performance sections
  • Early Media ranking

Purpose:

To enable more granular analysis of call behavior by day of the week.

This allows users to:

• Identify weekday performance patterns
• Detect weekend vs weekday traffic variations
• Analyze operational trends
• Spot anomalies linked to specific days

Download Buttons for Connected & Non-Connected Attempts

What was implemented:

• Added dedicated Download buttons under:
  • Connected Attempts
  • Non-Connected Attempts
• Enabled export functionality for each Short Call Duration bucket:
  • Under 6 seconds
  • Between 6–12 seconds
  • Between 12–24 seconds
  • Over 24 seconds
• Added export option in the Summary section as well.

Purpose:

To allow users to:

• Extract raw datasets for external analysis
• Share segmented results with operational or technical teams
• Perform deeper investigation outside the dashboard
• Support reporting and auditing processes

Destination-Level Performance Analysis

Top Connected & Non-Connected Numbers

What was implemented:

• Added two new visualizations:
  • Top Connected Numbers
  • Top Non-Connected Numbers
• Displayed as pie charts for quick volume comparison.
• Shows:
  • Call volume distribution by destination number.
  • Relative contribution of each number.
• Includes a dynamic Destination Numbers filter.

Purpose:

To identify:

• High-performing destination numbers.
• Numbers generating the highest failure rates.
• Potential problematic routes.
• Traffic concentration patterns.

This enables faster detection of abnormal performance per DID.

SIP Error Code – Destination Number Breakdown

What was implemented:

• Added a horizontal bar chart showing:
  • Calls per SIP Error Code.
• Introduced filter:
  • Error Codes by Destination Number
• Displays error distribution such as:
  • 483 – Too Many Hops
  • 504 – Gateway Timeout
  • 408 – Request Timeout
  • 404 – Not Found
  • 486 – Busy Here
  • 503 – Service Unavailable
  • And others.

Purpose:

To provide:

• Clear visibility of carrier or routing-related failures.
• Root cause identification by SIP response.
• Destination-specific error trend analysis.
• Faster troubleshooting for network or routing issues.

This section transforms raw SIP data into actionable operational insight.

 

 

Connected vs Non-Connected Daily Comparison

What was implemented:

• Added side-by-side bar chart:
  • Connected Calls
  • Non-Connected Calls
• Daily breakdown view.
• Numeric values displayed directly above bars.
• Supports trend correlation analysis.

Purpose:

To:

• Visually compare success vs failure trends.
• Detect days with abnormal failure spikes.
• Monitor connection stability over time.
• Support operational and quality reviews.

Updated V1 Scope Summary

Version V1 now includes:

✔ Weekday filtering
✔ Download/export functionality (Connected & Non-Connected)
✔ Destination-level performance ranking
✔ SIP error code analysis by destination
✔ Daily comparison of Connected vs Non-Connected calls
✔ Enhanced troubleshooting visibility

V1 Impact

This release significantly improves:

• Root cause analysis capabilities
• Carrier and routing performance visibility
• Destination-level troubleshooting
• Operational reporting workflows
• Analytical flexibility

Version V1 evolves the dashboard from a monitoring tool into a performance investigation and diagnostic platform.