"We currently run TCN, Alvaria, and Microsoft Teams seamlessly on a single Teams Plus network. Since migrating, we've experienced an immediate reduction in voice costs, stronger answer rates, and a noticeable improvement in overall call quality and system stability. What has truly stood out, however, is the responsiveness and level of service from the Teams Plus team. Their support, expertise, and commitment to ensuring a smooth operation have made them a true partner to our business."
Every telecom opportunity, one network.
Four data center anchors. BYOA on top, BYOC on the bottom, T+ Insights everywhere in between. Connect via SIP trunking, Microsoft Direct Routing, or the Teams Plus Voice & SMS APIs, whichever fits your stack.
Explore the platform →
Run Grok Voice, OpenAI Realtime, Gemini Live, and Azure Voice Live on the same carrier-grade network, without rebuilding your stack. The AI voice layer that lives on top, not the one that locks you in.
See AI voice →
Turbocharge SmartReach (formerly LiveVox), Pro Contact (formerly ContactEngine), Five9, TCN, Umbrella Tech AI (aryza), and every other dialer. 3x call capacity, unlimited sessions, Early Media Detection, and Spam Likely remediation across US & Canada at a flat monthly fee, not per-call.
See Collections →Common questions, direct answers.
What is Teams Plus?
Teams Plus is a carrier-grade voice infrastructure platform. It's the network layer that runs beneath voice applications like Microsoft Teams Phone, Five9, NiCE, TCN, aryza, and AI voice agents from Grok, OpenAI, Gemini, and Azure. Application-agnostic and carrier-agnostic by design. Teams Plus does not compete with the voice applications that run on top of it. Learn more about the company →
How is Teams Plus different from a UCaaS or contact center provider?
Teams Plus is not a UCaaS or CCaaS platform. It is the carrier-grade voice infrastructure that runs beneath those platforms. Customers run Microsoft Teams Phone, Five9, TCN, aryza, and AI voice agents simultaneously on one Teams Plus network without rebuilding the carrier layer when applications change. See the platform →
What does "application-agnostic" actually mean?
The Teams Plus platform does not require or favor any specific voice application. If the application connects via SIP, Microsoft Direct Routing, or a Voice API, it runs on the T+ network. Customers can switch voice applications, add new ones, or run multiple voice apps concurrently without changing the underlying carrier infrastructure.
Who is Teams Plus built for?
Collections operators running high-velocity outbound (TCN, Five9, NiCE, aryza, SmartReach (formerly LiveVox), Pro Contact (formerly ContactEngine)), BPOs running multi-platform voice environments, contact centers (inbound and outbound), enterprise telephony departments deploying Microsoft Teams Phone, and AI voice agent operators running Grok Voice, OpenAI Realtime, Gemini Live, or Azure Voice Live. 400+ deployments across the United States and Canada.
How does Teams Plus improve answer rates and reduce voice costs?
Teams Plus delivers an 85%+ Answer Seizure Ratio through carrier-grade routing, Early Media Detection across 200+ catalogued telecom announcements, and flat-fee Number Reputation Management for Spam Likely remediation. Voice costs typically drop after migration through consolidated carrier rates, the elimination of per-application telecom contracts, and economies of scale across four data center anchors. See T+ Insights →
