T+ Insights · Precision Intelligence

The intelligence that turns connect rates up.

Two layers, one mission. Early Media Audio Detection catches signals at the SIP layer — granular response codes, pre-answer announcements, iOS 26 Call Screening events. T+ Insights turns those signals into operational intelligence — DID effectiveness, ASR trending, disposition mapping, recommended actions. Together they form the Precision pillar of high-velocity outbound.

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Pillar 01

Capacity

High-Velocity Network. 3x capacity, unlimited sessions, 99.999% up-time.
Pillar 02 · You are here

Precision

T+ Insights + EMA Detection. The intelligence layer that drives connect rates up.

Pillar 03

Reputation

NRM — Spam Likely remediation across US & Canada. Flat monthly fee.
Layer 01 · Early Media Audio Detection

The catalogue that decodes what dialers can't see.

Every non-connected call carries diagnostic signal — in pre-answer audio, in SIP response codes, in call duration patterns. EMA Detection is the methodology that captures those signals and turns them into actionable dispositions.

◈ The EMA Catalogue

200+ pre-answer announcements, continuously catalogued.

Early-media announcements are the audio messages a terminating carrier returns before a call is answered — pre-recorded statements about why a call failed, where it was routed, or whether the number is even reachable. Most dialer infrastructure treats them as silence. Teams Plus maintains a continuously updated catalogue of 200+ recorded pre-answer announcements, mapped to a structured category system that drives downstream disposition logic.

When new announcements are detected on the network, they're reviewed and assigned to one of the categories below. The catalogue is the foundation; the disposition mapping is what makes it operational.

Catalogue Categories
Nine categories. One signal per call.

Every announcement in the catalogue is mapped to one of nine operational categories — each tied to a specific recommended action downstream in the disposition layer.

01
Not In Service
"The number you have reached is not in service"
02
Not Assigned / Invalid
"The number is not assigned" — number not provisioned or misdialed
03
Unavailable
"User cannot be reached" — handset off, out of coverage
04
Voicemail
Direct routing to voicemail / leave-a-message prompts
05
Busy / Congestion
"All circuits are busy" — network or line congestion
06
Routing Error
"Your call cannot be completed as dialed" — dial plan / routing
07
Temporarily Out of Service
Service suspension or maintenance announcements
08
Blocked (Implied)
Repetitive voicemail routing or no-ring fast disconnect
09
Unclassified
Truncated audio or foreign-language recordings — manual review queue
SIP Response Code Inference
When there's no audio, the SIP codes carry the signal.

For calls without captured early-media audio, T+ infers disposition from SIP response codes combined with call duration. Each code maps to a specific interpretation, not a generic "call failed" bucket.

403

Forbidden

Server refuses the call — credentials or active rejection. Treated as Blocked; rotate ANI, suppress 60 days.

404

Not Found

Number not routed at that domain. With 0-second duration, indicates Out of Service; remove from dialing.

480

Temporarily Unavailable

Device unreachable, unregistered, or overloaded. First 15 attempts = Temporarily OOS; persistent = OOS.

486

Busy Here

Receiving party busy or line engaged. First occurrence = Blocked; rotate ANI. Multiple consecutive = 15-day pause.

487

Request Terminated

Call cancelled before answer. Sub-1-second pattern = Blocked; longer = Try Again.

503

Service Unavailable

Server error or overloaded network. Initial = Temporarily OOS; persistent 503s escalated to carrier support.

408

Request Timeout

Endpoint not reached in time. Short duration + multiple attempts = Out of Service.

410 / 604

Gone / Does Not Exist Anywhere

Endpoint no longer exists. Short duration + multiple attempts = Out of Service; permanent removal.

Four Dispositions · Four Actions
Signals become dispositions. Dispositions become recommended actions.

Detection isn't useful unless it changes what the dialer does next. Every signal — early-media audio, SIP code, or duration pattern — maps to one of four dispositions, each with a prescribed downstream action.

Disposition 01

Blocked

Call actively rejected by network or end user. SIP 403, 486, or sub-1s 487 patterns. Quick disconnect, no ringing.

Recommended Action
Rotate ANI. Suppress number 60 days.
Disposition 02

Out of Service

Number no longer exists or unroutable. SIP 404, 410, 604, or repeated 480/503/408 with very short durations.

Recommended Action
Permanently remove from dialer. Verify before reinstating.
Disposition 03

Temporarily OOS

Endpoint unreachable or network overloaded. Early-attempt 480, 500, 503, 408 with short durations.

Recommended Action
Pause 15 days. Retry up to 10×. If pattern persists, escalate to OOS.
Disposition 04

Try Again

Ambiguous pattern — mixed codes, 3-15s durations, occasional ringing. Doesn't map cleanly elsewhere.

Recommended Action
Retry up to 25×. Reclassify if pattern resolves; otherwise → OOS.
iOS 26 Call Screening

Apple's silent screening, decoded.

Apple's iOS 26 Call Screening intercepts unknown callers before the device rings — a signal that looks like a ringing call to most networks and gets misclassified as a no-answer. EMA Detection identifies iOS 26 Call Screening events in real time, in both English and French, so the dispositions reflect what actually happened on the device.

Languages supported EN · FR
Platforms covered iOS 26+
Detection latency Real-time
Disposition output Screened (not NA)
Layer 02 · T+ Insights — Data Intelligence

Signals become operational intelligence. Intelligence becomes action.

EMA Detection catches the signals. T+ Insights makes them operational — turning per-call dispositions into the DID-level, route-level, and campaign-level analytics that drive answer rates up over time. The customer portal is where this lives.

◈ Analytics 01

DID effectiveness scoring

Per-DID answer-rate performance, disposition distribution, and reputation health over time. Identify which numbers in the pool are performing — and which need to be rotated, paused, or remediated before they drag the campaign down.

◈ Analytics 02

ASR trending & route health

Real-time Answer Seizure Ratio across campaigns, carriers, and destination markets. Live MOS scoring, carrier route health, and concurrent session utilization — visible as it happens, not retrospectively.

◈ Analytics 03

SIP error classification

Per-code, per-carrier, per-route SIP error breakdowns. Isolate which carrier route is generating the 403s; identify the destination market driving 480 patterns. Diagnosis at the granularity where remediation is actually possible.

◈ Analytics 04

Customer portal

The surface where dispositions, telemetry, and DID-level analytics are presented to your operations team. EMA catalogue browsing, disposition drill-down, and live campaign health — accessible to the operators who need it.

◈ Data Pipeline

Built on infrastructure that scales beyond reporting.

Call data is ingested into our Snowflake-backed warehouse and surfaced in real time through the customer portal. The same pipeline that powers today's telemetry is the foundation for what's next.

AI-driven disposition classification is on the roadmap — built on the same Snowflake-backed data pipeline that powers today's real-time telemetry, designed to reduce false positives across the four-disposition model as the catalogue grows.

◈ Customer Adoption

"Early Media Audio Detection is the reason we chose Teams Plus. No other carrier we evaluated offered it at this granularity — and for outbound at our scale, the difference between misclassifying a network intercept as 'no answer' versus a real disposition compounds into millions of wasted attempts per quarter."

[Customer Name] · VP of Operations · NiCE / SmartReach (LiveVox)
T+ Insights live operations dashboard with ASR gauges and call telemetry
The Numbers That Matter

What precision intelligence actually delivers.

200+
EMA Catalogue Size
Pre-answer announcements catalogued and mapped to operational categories. Continuously updated as the network encounters new signals.
9
EMA Categories
Every catalogued announcement maps to one of nine operational categories — each tied to a recommended downstream action.
4
Dispositions Output
Blocked · Out of Service · Temporarily OOS · Try Again. Each with prescribed dialer action — rotate, remove, pause, retry.
EN+FR
iOS 26 Screening
Real-time detection of iOS 26 Call Screening events in both English and French — the only carrier offering this coverage as standard.
Live
Telemetry Refresh
Real-time streaming telemetry — not 24-hour-delayed reporting. Operations see network behavior as it's happening.
85%+
Answer Seizure Ratio
The metric that defines outbound. EMA Detection diagnoses where the missing percentage points are hiding. T+ Insights tells you how to recover them.

Capacity moves volume. Precision moves outcomes.

Talk to a Teams Plus engineer about EMA Detection and T+ Insights on your outbound operation. No demo. No deck. Just a conversation.

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