T+ Platform Architecture

Bring any application. Run on our carrier-grade voice network.

The T+ Platform is application-agnostic by design. Connect any voice application via SIP trunking, the T+ Voice API, or Direct Routing on our carrier-grade network. BYOC supported when your contracts or carrier economics call for it.

BYOA — Market Hub
Voice Applications
UCaaS CCaaS AI Voice Agents Outbound Dialers IVR SMS Workflows
Analytics & Reputation
T+ Insights™
Early Media Detection & Analysis
NRM
Number Reputation Management (US & Canada)
T+ Platform
Calgary
Toronto
Las Vegas
Culpeper
99.999% Up-Time
Unlimited Sessions
Private Peering
Network Stack
Ribbon
Session Border Controllers
Equinix
Tier 1 Data Centers
Snowflake
Analytics Data Cloud
BYOC — Carrier Layer
PSTN Interconnect
Orig/Term Toll-Free International Messaging 911 CNAM
United States · Canada Tier 1 Redundancy

Four ways in. One network underneath.

SIP Trunking
The dominant integration method

The primary way organizations connect to the T+ network. 10+ years of deployments, every major UC platform, and the broadest compatibility across contact center, UCaaS, and outbound dialers.

→ Works with: Cisco, Avaya, Genesys, Five9, NiCE, 8x8, Zoom, and more
Programmable Voice API
REST API for voice control

Build outbound call campaigns, IVR flows, call control logic, and AI voice orchestration directly via the T+ Voice API. Launched Q4 2025, with carrier-grade infrastructure and programmable access.

→ REST / WebSocket · Full PSTN access · AI voice compatible
Microsoft Direct Routing
PSTN connectivity for Teams Phone

Connect Microsoft Teams Phone to the PSTN via a certified session border controller on the T+ network. Full Teams Phone System compatibility with carrier-grade call quality and T+ Insights underneath.

→ Microsoft-certified SBC infrastructure
SMS API
Carrier-grade messaging

Send and receive SMS and MMS at scale on the same carrier network that handles voice. A2P bulk messaging, two-way conversational SMS, and 10DLC / short code compliance handled at the carrier layer, not resold from a third party.

→ A2P · Two-way · MMS · 10DLC compliant

Real-time network intelligence, everywhere in between.

T+ Insights runs across the entire platform as live operational intelligence embedded in every call path. Answer rates, call quality, early media detection, carrier route health, and SIP diagnostics, visible in real time.

Operations using T+ Insights close the loop between what's happening on the network and what's driving business outcomes. ASR trending down on a specific carrier route? You know before your dialer does.

Answer Seizure Ratio (ASR) LIVE
Calls Per Second (CPS) LIVE
Early media detection LIVE
SIP error classification LIVE
Number reputation score LIVE
DID Effectiveness LIVE
T+ Network geographic coverage across four North American data centers
Calgary, AB
Western Canada
Toronto, ON
Eastern Canada
Las Vegas, NV
Western US
Culpeper, VA
Eastern US

Four anchors. One up-time standard.

The T+ network is anchored by four carrier-grade data centers positioned across North America — designed for geographic redundancy, low-latency PSTN interconnect, and the operational scale that collections, BPO, and enterprise telephony demand.

Every call traverses a network built to the same standard regardless of which application is on top or which carrier is on the bottom.

99.999%
Network Up-Time

How you deploy matters more than what you deploy.

Talk to a Teams Plus engineer about your voice infrastructure. No demo. No deck. Just a conversation.