A flagged number is a dead dial. We keep yours answerable.
Real-time Spam Likely monitoring and active remediation across all major US and Canadian mobility carriers. Pool-level reputation hygiene, STIR/SHAKEN A-attestation, continuous flag detection, at a flat monthly fee. The Reputation pillar of high-velocity outbound.
Capacity
High-Velocity Network. 3x capacity, unlimited sessions, 99.999% up-time.
Precision
T+ Insights + EMA Detection. The intelligence layer that drives connect rates up.
Reputation
NRM — Spam Likely remediation across US & Canada. Flat monthly fee.
Capacity can dial. Precision can diagnose. Neither helps if your numbers are flagged.
In outbound, reputation isn't a defensive concern — it's a primary input to every connect rate calculation. A number that gets flagged by a major mobility carrier is functionally dead for that destination. Numbers degrade. Carriers update. The reputation layer is what keeps numbers answerable.
Reputation damage isn't gradual. It cliffs. A number that performed at 82% ASR on Monday can drop to under 20% by Wednesday after a carrier flags it as Spam Likely. The damage spreads: once one major carrier flags, others often follow within their next reputation refresh cycle.
The economics compound fast. A campaign dialing through a pool of 5,000 numbers with 8% of them flagged isn't running at 92% effective capacity. It's running at far less than that, because the dialer keeps reaching dead destinations and burning attempts that look like activity but produce no contact.
NRM is the layer that breaks the cycle: continuous monitoring across all major carriers, active remediation when flags appear, and pool-level hygiene that keeps the active inventory clean.
Cross-border. Cross-carrier.
Most reputation-management vendors cover one country, or a single carrier, or charge separately for each. NRM covers both the US and Canadian mobility landscapes in a single monitoring surface — all major carriers in both markets, one vendor relationship, one bill.
United States
Real-time Spam Likely monitoring and remediation across all major US mobility carriers. Coverage includes the carrier reputation databases that drive Caller ID labelling on the device — the place where flags actually affect answer rates.
Canada
Same coverage scope, applied to the Canadian mobility carrier landscape. Most US-based reputation vendors do not cover Canadian carriers — operators with cross-border dialing footprints typically manage two separate vendor relationships. NRM consolidates them.
Live carrier results. Every test. Every market.
Every number test returns live results from each major carrier — the exact label a recipient would see on their device, in real time. Bell flags it. Rogers clears it. You know before your agents dial.
Monitor. Remediate. Rotate. Repeat.
NRM isn't a passive reporting tool. The point isn't to tell you a number got flagged — it's to actively remediate the flag, or rotate the number out of active dialing before the damage compounds across other carriers.
Real-time Spam Likely monitoring
Continuous monitoring of outbound number reputation across the major US and Canadian mobility carriers. Reputation events are detected within carrier-update cycles, not retroactively.
Active remediation, not passive reporting
Flagged numbers aren't just reported. NRM actively remediates with the carriers that flagged them. Numbers are rehabilitated and returned to service where possible, or rotated out of active pools.
STIR/SHAKEN A-attestation
Full A-level attestation on outbound calls — verified caller ID signals to terminating carriers that the call is legitimate. The first layer of answer-rate defense, included in the network, not bolted on.
Cross-carrier coverage
Coverage across all major US and Canadian mobility carriers in a single monitoring surface — no patchwork of carrier-by-carrier vendor relationships, no per-geography billing complexity.
Pool-level reputation hygiene
Manage large number inventories at the pool level — number-to-call ratios, rotation cadence, and reputation distribution managed as a system, not number by number.
Pairs with EMA Detection
NRM pairs naturally with EMA Detection — when EMA flags a "Blocked" disposition, the recommended ANI rotation works because NRM keeps a clean pool of rotated numbers available.
Flat monthly fee. Not per-call. Not per-attempt.
Most number-reputation services charge per-call or per-dial — pricing models that punish the operations doing the most volume. The more your dialer dials, the more you pay, regardless of whether the reputation work changed materially. For high-velocity operations, per-call NRM pricing scales unfavorably exactly when reputation work matters most.
NRM is a flat monthly fee covering monitoring and remediation across the entire number portfolio. The price doesn't grow with dial volume. The work doesn't get less effective at scale.
One predictable line item. Covers monitoring and remediation across the full number portfolio, regardless of dial volume.
Costs scale with dial volume. Operations doing millions of dials per month pay millions in NRM. The pricing model punishes scale.
For an operation dialing 2 million attempts per month, the difference between a flat NRM fee and per-call NRM pricing typically lands in the five-to-six-figure monthly delta range — without the per-call vendor doing materially more work than the flat-fee model.
